Question 1

Who can live in the residence?

Accepted Answer

Residents only.

Question 2

What is the cost of the reservation, enrollment and/or deposit?

Accepted Answer

Registration is free for stays of 1 and 2 months (payment of the stay in advance), for reservations between 2 and 3 months it is €150, and for more than 3 months it is the usual €350. The deposit for stays of 1 and 2 months is €200; For reservations of more than 2 months it is the usual €885.

Question 3

Can I bring guests?

Accepted Answer

Until 10 p.m., in the hall or the library.

Question 4

What happens if I lose my room key?

Accepted Answer

You will have to buy another one.

Question 5

What is the minimum stay?

Accepted Answer

A mes.

Question 6

Pets Allowed?

Accepted Answer

No.

Question 7

Is there food service?

Accepted Answer

Yeah.
- Half board: to choose lunch or dinner, fixed, depending on class schedules. Monday to Friday, excluding holidays.
- Full board: Monday to Friday, excluding holidays.
- By tickets: they can be purchased individually or in a book of ten. It is necessary to deliver it at least one day in advance. Monday to Friday, excluding holidays.
- Picnic: sporadically and with notice the day before, a picnic can be requested until 10:00 p.m.
- The residence does not undertake to offer menus, diets or special products, other than those established, but allergies and religious practices are taken into account.

Question 8

Can I personalize my room?

Accepted Answer

Only in the panel intended for it. Moving furniture is not allowed.

Question 9

Is there cleaning service? What does it consist of?

Accepted Answer

The common places are cleaned every day, and the rooms once a week, having an assigned day.

Question 10

Can I stay during the summer?

Accepted Answer

Not in August. You can contract to store personal belongings in boxes.

Question 11

Is there laundry in the residence?

Accepted Answer

Yes, with a washing machine, dryer, sink for hand washing and you can hang out on the terrace.

Question 12

Are there parking spaces?

Accepted Answer

No.

Question 13

Does the residence provide sheets and towels?

Accepted Answer

Yes, they are changed once a week, on the day the room is cleaned.

Question 14

How is payment made?

Accepted Answer

It is normally charged to the bank. Also by transfer.

Question 15

What happens if I am not accepted to the university?

Accepted Answer

Registration and deposit are lost. But we try to save the place until we know if you have a place.

Question 16

What happens if there is a damage or unforeseen event in the room?

Accepted Answer

If it is due to misuse, it is deducted from the deposit.

Question 17

When can I enter the residence?

Accepted Answer

At the beginning of September.

Question 18

Does the residence close during vacation periods?

Accepted Answer

Yes. From December 24 at 12:00 p.m. to January 8, 2023 at 6:00 p.m.; from Holy Thursday at 12:00 p.m. to Easter Monday at 6:00 p.m. and throughout the month of August.

Question 19

Is there a check-in and check-out time?

Accepted Answer

Yes, in the following way: The return time is free, as long as the reception has been notified, but you must have left before 10:00 p.m., since the reception is attended until that time. The key to the door of the house is not provided, we will open it for you when you arrive. Our residence is designed for young studious people who are not systematically looking to go out at night.

Question 20

Is there care and surveillance staff 24 hours a day?

Accepted Answer

From 7am to 10pm at reception, then there is always someone available in case of emergency.

Question 21

Is there a postal and/or parcel service?

Accepted Answer

The Post Office is very close, as are several private parcel delivery companies.

Question 22

What menu adaptations are offered?

Accepted Answer

The residence does not undertake to offer menus, diets or special products, other than those established, but allergies and religious practices are taken into account.

Question 23

How does the dining room work?

Accepted Answer

It is always open so you can organize yourself however you want, except for cleaning time after breakfast.
If you stay for lunch or dinner the hours are 1:30 p.m., 2:00 p.m. or 2:30 p.m. and 9:00 p.m.

Question 24

Does it have any type of adaptability for people with reduced mobility?

Accepted Answer

Yes, it is adapted.

Question 25

Are instruments allowed?

Accepted Answer

Only in the music room, if it is available.

Question 26

Emergency and incident policy

Accepted Answer

There is always someone in charge of the residence.

Question 27

Can you smoke?

Accepted Answer

No, smoking is not allowed inside the residence. Since the entry into force of the Anti-Smoking Law of 2011, smoking is prohibited in any type of space for collective use that is not outdoors.

Residencia Universitaria Femenina Reina de la Pau

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