Question 1

How does the dining room work?

Accepted Answer

The restaurant works every day from 08:00 to 16:00.

Question 2

Does it have any type of adaptability for people with reduced mobility?

Accepted Answer

In our accommodation, we do not have adaptations for people with reduced mobility.

Question 3

Types of food service?

Accepted Answer

At The Social Hub, we have a bar-restaurant where our community gathers to eat, drink, and celebrate. These spaces offer many options to recharge during the day and carry on until the night. However, it's important to note that the food service is not included in the room's monthly fee, which means you must cover the additional cost of whatever you consume there.

Question 4

Can I come accompanied by a friend, partner or family?

Accepted Answer

The room is for the resident's exclusive use. This means that, except for visits, it is not possible for any friend, partner or family member to spend the night in the room.

Question 5

From what date can I enter?

Accepted Answer

You can enter starting from February 01.

Question 6

What menu adaptations are offered?

Accepted Answer

The social Hub restaurant offers a variety of breakfasts-lunches, snacks, cereals, meats, sweet and savory pastries, yogurt, soups, and more.

Question 7

Is there a cleaning service? What does it consist of?

Accepted Answer

In our accommodation, we offer a free cleaning service once a month. If you need an additional cleaning service, you must cover an additional cost for the service.

Question 8

Is there parking service? How does it work?

Accepted Answer

The accommodation has private parking and a fleet of bicycles.

Question 9

What is the minimum stay?

Accepted Answer

5 months.

Question 10

Is there a laundry service? How does it work?

Accepted Answer

In our accommodation, we offer a free laundry service for bedding and rooms once a month. However, if you need additional laundry service, you must cover an additional cost for the service.

Question 11

Guest policy

Accepted Answer

Residents can receive visitors, but they are not allowed to stay overnight. Instead, they can take advantage of a 20% discount on The Social Hub's hotel line. Each resident can have one visitor at a time, and only during the hours between 8:00 and 24:00. Guests must register at the reception.

Question 12

Specific rules of accommodation

Accepted Answer

In student accommodation, it is expected that residents respect other guests, take care of the facilities, and abide by the accommodation's policies and conditions. Additionally, running and smoking are not allowed on the premises.

Question 13

What is the cost of the reservation, registration, and/or deposit?

Accepted Answer

You should consult directly with the residence.

Question 14

Cancellation policy

Accepted Answer

The Resident has the right to cancel their contract and withdraw from it within 14 days after the date they made their reservation and received the confirmation email.

Question 15

What happens if I leave earlier than planned?

Accepted Answer

It is important that you read the lease agreement, as in the event that you decide to terminate the contract before the agreed-upon date, you may have to compensate the Owner with certain amounts due to the early termination of the contract.

Question 16

Can you smoke?

Accepted Answer

Smoking is not allowed inside the facilities of The Social Hub.

Question 17

Can I customize my room?

Accepted Answer

You can customize your room with different sheets, accessories, and other decorative elements. However, scratching or marking the walls or any other element in the room is not allowed.

Question 18

Are pets allowed?

Accepted Answer

Pets are not allowed in any of the facilities, as they are not suitable for them.

Question 19

Are instruments allowed?

Accepted Answer

You can bring instruments, but you must be cautious when playing them, as you cannot disturb the rest and tranquility of your fellow classmates, especially during their rest time.

Question 20

What happens if I lose the key to my room?

Accepted Answer

You have to cover the costs of the new key copy or lock replacement, as appropriate.

Question 21

Emergency and incident policy

Accepted Answer

The student residence offers an emergency policy and, at the same time, complies with all the necessary signage and security measures for the well-being of its guests.

Question 22

How are payments made?

Accepted Answer

Credit card.

Question 23

Does the residence provide bed sheets and towels?

Accepted Answer

Yes, the residence provides bed sheets and towels, as this is considered one of the most valued advantages by students at The Social Club.

Question 24

What happens if there is a defect or unexpected issue in the room?

Accepted Answer

If any damage occurs in the room or common areas, you must call the maintenance service to investigate the cause and repair the damage. However, if the resident is responsible for causing the damage, they will have to pay for the repairs carried out by the owner.

Question 25

Admission requirements?

Accepted Answer

To make a reservation at The Social Hub, it is important that you read the Terms and Conditions (T&C) of the company. Keep in mind that in order to make the reservation, you must be of legal age. Otherwise, you will need to have a guardian accompany you during your stay.

The Social Hub Groningen

What does this property have?

Room types

Individual Rooms

Standard Queen

Curso Completo

Semestre

What does the price include?

Where is it?

Frequent questions