Question 1

Are pets allowed?

Accepted Answer

Although we love pets, we must say that our facilities are not suitable for them. For this reason, pets are not allowed in our building.

Question 2

What happens if I am not accepted into university?

Accepted Answer

If you are not accepted into the university, you can request a refund by submitting the document that proves that you have not been selected by the corresponding university. It is important to contact us to initiate the cancellation and refund process.

Question 3

What happens if I lose the key to my room?

Accepted Answer

In case you lose the electronic key to your room, you will be responsible for the costs associated with changing locks or making copies of lost or damaged keys. It is essential to inform the residence team immediately in case of loss to address the situation promptly.

Question 4

Types of food service?

Accepted Answer

Vita Student Portland Crescent offers free breakfast from Monday to Friday. Start your mornings with us!

Question 5

Is there a parking service? How does it work?

Accepted Answer

Yes, but the residence only has a bicycle parking service.

Question 6

Admission requirements?

Accepted Answer

Only those individuals who are over 18 years old and have the necessary legal capacity may enter into contracts with Vita Student. In the case of minors, express authorization from parents or guardians will be required to proceed with the booking. This requirement is implemented to ensure that contracts are made by individuals with the necessary legal capacity to do so.

Question 7

Cancellation policy

Accepted Answer

The residence has a detailed policy for cancellations, addressing situations such as lack of availability or visa denial. We suggest you contact the residence directly to get more specific information.

Question 8

What menu adaptations are offered?

Accepted Answer

In the breakfast menu offered by Vita Student Portland Crescent, you will find a wide variety that includes sweet and savory pastries, fresh fruits, yogurt, and many other options to satisfy your tastes and preferences. Discover the diversity at Vita Student Portland Crescent and enjoy your mornings with us!

Question 9

What is the minimum stay?

Accepted Answer

The minimum reservation stay allowed at Vita Student Portland Crescent is 44 weeks.

Question 10

Is there a parcel service / mail service available?

Accepted Answer

Yes, there is parcel service available.

Question 11

Does it have any type of adaptability for people with reduced mobility?

Accepted Answer

Yes, we have adapted studios for people with reduced mobility. For more details, we invite you to get in direct contact with the residence.

Question 12

Guest policy

Accepted Answer

Yes, visits are allowed in the residence during the hours of 8:00 am to 10:00 pm. If you wish to have visitors outside of these hours, it is necessary to request prior permission. Your guest can stay for free for up to 2 nights, as long as they register at reception. However, please note that if the stay extends beyond 2 nights, an additional cost will apply.

Question 13

Does the residence provide sheets and towels?

Accepted Answer

Sheets and towels are not provided, you must bring them with you or purchase a kit from the residence staff.

Question 14

Emergency and incident policy

Accepted Answer

Vita Student Portland Crescent has a strict policy for emergencies and incidents, ensuring the safety and well-being of residents. In case of any unforeseen event, our team is trained to respond efficiently, providing assistance and maintaining a safe environment. Your peace of mind is our priority.

Question 15

Specific accommodation regulations

Accepted Answer

In Vita Student Portland Crescent, we have established specific rules to ensure a respectful and peaceful environment. We ask that you respect the rest hours of others, avoid smoking, running or playing in the hallways. Likewise, the consumption of alcoholic beverages and narcotics is strictly prohibited in the common areas. These rules are essential to maintain a safe and comfortable environment for all residents.

Question 16

From what date can I enter?

Accepted Answer

Our rooms will be ready for your arrival starting on September 14th.

Question 17

How are the payments made?

Accepted Answer

Payments can be made through various methods, including credit card, PayPal, among other available options. Additionally, you have the flexibility to choose between annual payment or divide it into two or four installments.

Question 18

Accommodation schedules?

Accepted Answer

Access and exit from the residence have no restrictions; however, it is essential to respect the tranquility and studying of the other residents, especially after 23:00 hours.

Question 19

Is there a laundry service? How does it work?

Accepted Answer

Yes, we have a laundry room on the premises. You can access the service at any time by reloading your account.

Question 20

What is the cost of the reservation, registration, and/or deposit?

Accepted Answer

Unlike other residences, Vita Student does not apply security deposit charges upon your entry. However, please note that any damage caused during your stay in the room will incur an additional cost to cover necessary repairs.

Question 21

How does the dining room work?

Accepted Answer

It is a common area where students can gather to enjoy a meal and share special moments.

Question 22

Is there a cleaning service? What does it consist of?

Accepted Answer

Yes, when you move in, you are automatically included in the biweekly cleaning service. However, please note that towels and sheets are not provided in the United Kingdom.

Question 23

Can I smoke?

Accepted Answer

Smoking or vaping is not allowed in any of the building's facilities.

Question 24

Are instruments allowed?

Accepted Answer

Yes, you can have an instrument, but it is essential to use it with consideration, respecting the rest and study time of other residents.

Question 25

Can I customize my room?

Accepted Answer

You can customize the room according to your preferences, but it is essential to return it to its original state at the end of your stay. You must take into account that as a resident, you are responsible for any damage or degradation to the furniture, flooring, paint, and sanitary appliances caused during your occupation period. Make sure to keep the room in the appropriate conditions to avoid additional charges for repairs.

Question 26

What happens if there is a defect or unforeseen event in the room?

Accepted Answer

If you detect any maintenance issues in your room, we encourage you to contact reception immediately. You can also report the problem directly through the Vita Student application. Our maintenance team will be happy to assist you and resolve any inconvenience as quickly as possible.

Vita Student Portland Crescent

What does this property have?

Room types

Individual Rooms

Estudio Ultimate

51 semanas

Estudio Deluxe

51 Semanas

44 semanas

Estudio Premium Plus

51 semanas

44 semanas

Estudio Classic Plus

51 semanas

44 semanas

Estudio Classic

51 semanas

44 semanas

Estudio Premium

51 semanas

44 semanas

Estudio Shared

What does the price include?

Where is it?

Frequent questions

Frequent questions

Types of food service?

Is there a parking service? How does it work?

What menu adaptations are offered?

Is there a parcel service / mail service available?

Does the residence provide sheets and towels?

Is there a laundry service? How does it work?

How does the dining room work?

Is there a cleaning service? What does it consist of?

Reservation conditions

What happens if I am not accepted into university?

Admission requirements?

Cancellation policy

What is the minimum stay?

From what date can I enter?

How are the payments made?

What is the cost of the reservation, registration, and/or deposit?

Property rules

Are pets allowed?

What happens if I lose the key to my room?

Does it have any type of adaptability for people with reduced mobility?

Guest policy

Emergency and incident policy

Specific accommodation regulations

Accommodation schedules?

Can I smoke?

Are instruments allowed?

Can I customize my room?

What happens if there is a defect or unforeseen event in the room?

Nearby residences

Vita Student St Albans