Question 1

What is the cost of the reservation, enrollment and/or deposit?

Accepted Answer

You have a 1-month accommodation deposit.

Question 2

What is the minimum stay?

Accepted Answer

The minimum stay is 4 months.

Question 3

Pets Allowed?

Accepted Answer

Pets and bicycles are not allowed in the hotel.

Question 4

What happens if I lose my room key?

Accepted Answer

If the key is lost, the student must pay 15 euros for the new one.

Question 5

Can I bring guests?

Accepted Answer

If you want to receive visits from friends or family, up to a maximum of 2 rooms and
If there are rooms available, the management offers a 15% discount on the price offered on the establishment's website for the indicated days. This reservation must be managed directly with the establishment's management.

Question 6

Can I personalize my room?

Accepted Answer

The resident can place a music system and a computer in their room. The installation of stoves, stoves or other electrical appliances that could cause a fire is not permitted. Any damage to the furniture in the residence
and of the room not caused by ordinary use will be the responsibility of the resident who caused it. At the end of their stay, the resident must leave their room empty and with the furniture and accessories as they found them. Otherwise charges will be applied for damages.
caused.

Question 7

Is there cleaning service? What does it consist of?

Accepted Answer

One day a week each room has a cleaning shift consisting of sweeping and
Mopping the room, emptying bins and changing towels and bed linen.

Question 8

Does the residence provide sheets and towels?

Accepted Answer

One day a week each room has a cleaning shift consisting of sweeping and
Mopping the room, emptying bins and changing towels and bed linen.

Question 9

Is there laundry in the residence?

Accepted Answer

The inn has washing machines and dryers for the use of residents, which can be used during reception hours, never at night.

To access this area, the key will be requested at the reception. Each resident must provide themselves with the necessary products to use the machines.

In that area there is a space to hang clothes, so it is totally prohibited to do so in any area other than the one dedicated to this purpose. Ironing boards are also found in the laundry room. The hotel, although it will ensure the proper use of the laundry, is not responsible for the possible loss of objects and clothing that may disappear from this common area.

Question 10

Is there food service?

Accepted Answer

It does not have food service, the residence consists of a dining room and several kitchens for the use of students.

Question 11

What is the reservation cancellation policy?

Accepted Answer

If the reservation is canceled more than 1 month in advance, the full amount will be refunded. If the cancellation is made less than 1 month in advance, €100 will be deducted for administrative expenses.

Question 12

Can you smoke?

Accepted Answer

Smoking, the consumption of alcoholic beverages or illegal substances is NOT permitted in the hotel, in the room or in the building.

Hospedería San Froilán

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