Question 1

Who can live in the residence?

Accepted Answer

The residence offers accommodation for students of all genders and nationalities enrolled in any higher education course in Spain.

Question 2

Can I personalize my room?

Accepted Answer

Yes, as long as you can return it to its original state when you leave. If not, you will be charged for any damage.

Question 3

What is the minimum stay?

Accepted Answer

The accommodation contract must be for a minimum of 9 months.

Question 4

Pets Allowed?

Accepted Answer

The residence loves “furries,” but they do not allow tenants to bring pets into the building.

Question 5

Can I bring guests?

Accepted Answer

Visits are allowed between 10:00 a.m. and 11:00 p.m. Guests cannot sleep in the residence.

Question 6

What happens if I lose my room key?

Accepted Answer

If you lose your room key you must notify reception immediately and request a new one at an additional charge.

Question 7

Is there food service?

Accepted Answer

Yes, the residence has full board service from Monday to Sunday.

Question 8

Is there laundry in the residence?

Accepted Answer

Yes, the residence has a self-service laundry service.

Question 9

What is the cost of the reservation, enrollment and/or deposit?

Accepted Answer

Registration: €240

Deposit: €1000

Question 10

Is there cleaning service? What does it consist of?

Accepted Answer

Yes, room cleaning is once a week and common areas are cleaned every day, several times. Bed linen and towels are changed once a week.

Question 11

Are there parking spaces?

Accepted Answer

The residence has parking spaces for bicycles.

Question 12

Does the residence provide sheets and towels?

Accepted Answer

Yes, bed linen and towels are provided by the residence and washed once a week.

Question 13

How is payment made?

Accepted Answer

Payments corresponding to any of the services provided and included in an Accommodation Contract may also be made by direct debit between the 1st and 5th of each month.

Question 14

What happens if I am not accepted to the university?

Accepted Answer

In these cases, the amount paid so far will be returned:

Non-granting of a university place within the province where the Residence is located. The refund will be managed after delivery to the Residence Administration of proof of payment of the registration fee of the University of another province in which a place has been obtained.

Failure to obtain an entry visa to Spain valid on the date of entry into the Residence.

Question 15

What happens if there is a damage or unforeseen event in the room?

Accepted Answer

The maintenance team is always available if something on your floor breaks or doesn't work. You just have to fill out a maintenance request form and hand it in at reception.

Question 16

Can I stay during the summer?

Accepted Answer

No, during the summer the residence will only be open until July 31, 2022.

Question 17

Is there a check-in and check-out time?

Accepted Answer

There are no entry and exit times, but there are rules to respect the silence of others.

Question 18

Can you smoke?

Accepted Answer

No, smoking is not allowed inside the residence. Since the entry into force of the Anti-Smoking Law of 2011, smoking is prohibited in any type of space for collective use that is not outdoors.

Residencia Universitaria Yugo Galdós Madrid

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