Question 1

Types of food service?

Accepted Answer

The accommodation does not offer food service.

Question 2

What menu adaptations are offered?

Accepted Answer

No menus are offered because no meal plans are provided in the accommodation.

Question 3

How does the dining hall work?

Accepted Answer

The residence offers a dining service that includes a buffet for breakfast, providing various options to meet the dietary needs of all students.

Question 4

Is there a laundry service? How does it work?

Accepted Answer

Yes, the accommodation has a free laundry service for bedding and rooms once a month. On the other hand, the laundry service is free 4 times a month.
Outside of what was mentioned above, the laundry service has an additional cost.

Question 5

Is there laundry service? How does it work?

Accepted Answer

Yes, the accommodation offers free laundry service for bedding and rooms once a month. On the other hand, laundry service outside of what is mentioned has an additional cost.

Question 6

Is there a cleaning service? What does it consist of?

Accepted Answer

Yes, the accommodation offers free cleaning service once a month. In case you require extra cleaning service, you must pay an additional cost for the service.

Question 7

Does the residence provide sheets and towels?

Accepted Answer

Yes, the residence provides sheets and towels in its rooms, plus free monthly cleaning service for them.

Question 8

Is there parking service? How does it work?

Accepted Answer

The accommodation has a private parking service which cannot be reserved. This parking service has an additional cost to the room reservation.

However, guests staying for more than two months can request an electronic key pass at the reception to park in the hotel's parking lot. Remember that it also has an additional cost.

Question 9

Does it have any type of adaptability for people with reduced mobility?

Accepted Answer

Yes, the accommodation meets adaptations for people with reduced mobility.

Question 10

Are pets allowed?

Accepted Answer

Pets are not allowed at the accommodation.

Question 11

Can you smoke?

Accepted Answer

Smoking is not allowed inside the premises.

Question 12

Are instruments allowed?

Accepted Answer

Instruments are allowed as long as their use does not disturb the peace or rest of other guests.

Question 13

What happens if I lose the key to my room?

Accepted Answer

The costs of copying the key or changing the lock are on your account.

Question 14

Can I personalize my room?

Accepted Answer

Customizing the room is not allowed.

Question 15

What happens if there is a defect or unforeseen event in the room?

Accepted Answer

You must call the maintenance service so that they can investigate the cause and repair the damage.
However, if the Resident causes any damage to the Room or common areas, the Resident must pay for the repairs carried out by the Owner. Otherwise, the Owner has the right to deduct the damage from the Deposit.

Question 16

Emergency and incident policy

Accepted Answer

The student residence offers an emergency policy; and, at the same time, it complies with all the necessary signs and safety measures for the well-being of its guests.

Question 17

Specific accommodation rules

Accepted Answer

In student accommodation, you will not be able to run, you will not be able to smoke, you must respect the other guests, take care of the facilities, and adhere to the accommodation's policies and conditions.

Question 18

Guest policy

Accepted Answer

Visitors are allowed, but hosting them is not permitted. For this, you can opt for a 20% discount on the hotel line at the social hub.
Only one visitor per Resident is allowed at the same time, between 8:00 am and 12:00 am.

Question 19

What is the minimum stay?

Accepted Answer

The minimum stay is 4 months (February to May).

Question 20

Admission requirements?

Accepted Answer

You must be of legal age to make the reservation. Otherwise, you must have a guardian.

Question 21

Cancellation policy

Accepted Answer

The Resident has the right to cancel their Contract and therefore withdraw from the Contract within 14 days from the date the Resident made their reservation (and has received the reservation confirmation email).

Question 22

Can I come accompanied by a friend, partner or family?

Accepted Answer

The use of the room is only for the resident. This means that, except for visitors, it is not possible for any friend, partner, or family member to spend the night in the room.

Question 23

How are payments made?

Accepted Answer

By credit card.

Question 24

What happens if I leave earlier than planned?

Accepted Answer

In that case, you must read the lease agreement; since, the tenant will have to compensate the Owner with certain amounts due to the early termination of the contract.

Question 25

What is the cost of the reservation, registration, and/or deposit?

Accepted Answer

The cost of enrollment is 210€ and the deposit is equivalent to one month's rent.

The Social Hub Paris

What does this property have?

Room types

Individual Rooms

Deluxe single

Precio mensual

Executive single

Precio mensual (Estancia mínima de 4 meses).

What does the price include?

Meal plans

Where is it?

Frequent questions