Question 1

guest policy

Accepted Answer

The resident can invite 1 person up to 8 nights a month, 4 nights are free, the rest must pay €20 per night. You must request access to reception 48 hours in advance.

Question 2

Is there a cleaning service? What does it consist of?

Accepted Answer

Yes, cleaning will be done fortnightly and sheets and towels will be provided.

Question 3

What is the minimum stay?

Accepted Answer

The minimum stay can be 1 month, although preferences are given to academic year stays (9 months).

Question 4

Pets Allowed?

Accepted Answer

No.

Question 5

Is there a laundry service? How does it work?

Accepted Answer

At Atenea Living, the resident can wash their clothes in the laundry with 24-hour access and with an additional cost that must be paid in the residence application.

Question 6

Admission requirements

Accepted Answer

Complete ID information and registration details of the study center must be submitted.

Question 7

Is there a parking service? How does it work?

Accepted Answer

There are limited parking spaces in the building. You must check with the residence upon arrival.

Question 8

What profiles are accepted?

Accepted Answer

Students of legal age or who turn 18 years of age during the academic year. We admit anyone linked to the academic world who can present a study registration, whether university, language center,...

Question 9

Does it close at any time of the year?

Accepted Answer

Atenea Living is open every day of the year. Check opening and closing times upon arrival.

Question 10

Does it have any kind of adaptability for people with reduced mobility?

Accepted Answer

Yes, the residence has two adapted single rooms.

Question 11

What menu adaptations are offered?

Accepted Answer

The type of menu is varied and includes current diets so that anyone can eat.

Question 12

Cancellation policy

Accepted Answer

Up to 45 days before the entry date established in the contract, the client can cancel with a tuition penalty.

From 44 to 30 days before the entry date established in the contract, the client can cancel with a penalty for registration and deposit.

From the 29th and up to 1 day before the entry date established in the contract, the client can cancel with a penalty of registration, deposit + 1 monthly payment.

From the start date the client cannot cancel the contract; If you cancel, you have to pay everything corresponding to the accommodation, including registration (the deposit is returned after the inspection)

Question 13

payment policy

Accepted Answer

Registration and deposit must be made to confirm the reservation and receive the contract. Subsequently, you must have paid 1 monthly payment in advance before arrival and the rest of the monthly payment is charged in the method selected by the resident on a monthly basis.

Question 14

What are the guest service hours?

Accepted Answer

There is a 24-hour concierge service.

Question 15

Can you smoke?

Accepted Answer

No.

Question 16

Emergency and incident policy

Accepted Answer

Always contact reception, this service is available 24 hours a day.

Residencia Universitaria Atenea Living Mataró

What does this property have?

Room types

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Services

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