Question 1

Who can live in the residence?

Accepted Answer

The residence offers accommodation for students of all genders and nationalities enrolled in any higher education course in Spain.

Question 2

What happens if I lose my room key?

Accepted Answer

If you lose your key, you must notify the reception directly.

Question 3

Can I bring guests?

Accepted Answer

Yes, you can invite someone else to the residence, but you must check the conditions with the reception.

Question 4

Pets Allowed?

Accepted Answer

The residence loves “furries,” but they do not allow tenants to bring pets into the building.

Question 5

What happens if I am not accepted to the university?

Accepted Answer

In these cases, the amount paid so far will be returned:

Non-granting of a university place within the province where the Residence is located. The refund will be managed after delivery to the Residence Administration of proof of payment of the registration fee of the University of another province in which a place has been obtained.

Failure to obtain an entry visa to Spain valid on the date of entry into the Residence.

Question 6

Can I personalize my room?

Accepted Answer

Yes, as long as you can return it to its original state when you leave. If not, you will be charged for any damage. Check out our blog for ideas on how you can personalize your room without nails, glue, or leaving marks on the wall.

Question 7

Is there cleaning service? What does it consist of?

Accepted Answer

Yes, room cleaning is once a week and common areas are cleaned every day, several times. Bed linen and towels are changed once a week.

Question 8

Is there laundry in the residence?

Accepted Answer

The residence has laundry facilities in the building for you to use as needed during your stay.

Question 9

Does the residence provide sheets and towels?

Accepted Answer

Yes, bed linen and towels are provided by the residence and washed once a week.

Question 10

How is payment made?

Accepted Answer

Payments are normally made by direct debit between the 1st and 5th of each month.

Question 11

What happens if there is a damage or unforeseen event in the room?

Accepted Answer

The maintenance team is always available if something on your floor breaks or doesn't work. You just have to fill out a maintenance request form and hand it in at reception.

Question 12

Is there care and surveillance staff 24 hours a day?

Accepted Answer

The residence has controlled access and is also monitored by CCTV 24 hours a day. In addition, all apartment doors open with a key/key. Additionally, the goal is to always have resident assistance teams in the building in case you ever need additional help.

Question 13

Is there a postal and/or parcel service?

Accepted Answer

The reception team is always available to collect your packages and certificates, so you never miss a delivery. They will also send you an email reminder when your package is ready for pickup.

Question 14

Is there a check-in and check-out time?

Accepted Answer

There are no entry and exit times, but there are rules to respect the silence of others.

Question 15

Is there a parking service? How does it work?

Accepted Answer

The residence has an indoor parking lot. You can request a space for a car and motorcycle. Bicycle parking is free of charge.

Question 16

Does it close at any time of the year?

Accepted Answer

The dining room closes on Christmas and Easter

Question 17

Types of food service?

Accepted Answer

Breakfast is a hot and cold buffet. Lunch and dinner consist of a starter (your choice), a main course (your choice), dessert, bread. The dining room also has a salad bar. Residents can repeat the chosen options.

Question 18

What menu adaptations are offered?

Accepted Answer

You can request a takeaway menu during the week, in case you cannot return to the residence at midday. Menus adapted to people with intolerance and allergies.

Question 19

Does it have any kind of adaptability for people with reduced mobility?

Accepted Answer

The residence has 11 PMR rooms.

Question 20

Are instruments allowed?

Accepted Answer

Yes. For greater convenience, you can reserve the audiovisual room to rehearse at your leisure.

Question 21

Can you smoke?

Accepted Answer

Smoking is not allowed inside the residence, but you can smoke outside.

Question 22

What is the minimum stay?

Accepted Answer

The minimum stay is 9 months. At the moment, semester stays cannot be contracted.

Residencia Universitaria Yugo Garbí Barcelona

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