Question 1

Types of food service?

Accepted Answer

The residence provides free breakfast from Monday to Friday.

Question 2

What menu adaptations are offered?

Accepted Answer

We offer a variety of delicious and healthy options for breakfast.

Question 3

How does the dining room work?

Accepted Answer

You can go to the dining room between 7:00 am and 10:00 am to have breakfast.

Question 4

Is there a laundry service? How does it work?

Accepted Answer

Yes. You can use the laundry service at any time; you just need to load funds into your account and start using the washing machines.

Question 5

Is there a cleaning service? What does it entail?

Accepted Answer

There is a biweekly cleaning service for your studio.

Question 6

Is there a cleaning service? What does it consist of?

Accepted Answer

There is biweekly cleaning service for your studio.

Question 7

Does the residence provide sheets and towels?

Accepted Answer

None of our residences in the United Kingdom provide bed linen or towels.

Question 8

Is there a parking service? How does it work?

Accepted Answer

No, our buildings do not have parking service.

Question 9

Is there a parcel service / Post Office?

Accepted Answer

Yes, all buildings have package service.

Question 10

What happens if there is a defect or unforeseen event in the room?

Accepted Answer

If you encounter a maintenance problem in your room, you can report it to reception or directly register the problem on the Vita Student app.

Question 11

Emergency and incident policy

Accepted Answer

Yes, the residence has all the necessary security measures for emergencies.

Question 12

From what date can I enter?

Accepted Answer

Our rooms are available starting from September 14th.

Question 13

Does it have any type of adaptability for people with reduced mobility?

Accepted Answer

Yes, our facilities are adapted for people with reduced mobility.

Question 14

Are pets allowed?

Accepted Answer

Pets are not allowed in the residence.

Question 15

Can you smoke?

Accepted Answer

Smoking is not allowed inside our premises.

Question 16

Can I customize my room?

Accepted Answer

You can customize your room, but you must keep in mind that, when returning it, it must be in its original condition.

Question 17

Specific accommodation regulations

Accepted Answer

Smoking is not allowed inside the premises, pets are not allowed, you should not disturb the peace of other tenants, running in the hallways is not allowed, among other rules that you can find in the lease agreement.

Question 18

What is the minimum stay?

Accepted Answer

The minimum stay is 44 weeks.

Question 19

Admission requirements?

Accepted Answer

The applicant for the reservation must be of legal age or have a legal guardian.

Question 20

What is the cost of the reservation, registration, and/or deposit?

Accepted Answer

No security deposit is charged, but in case any damage occurs while living in the room, you will have to pay an additional cost for the repairs.

Question 21

Are instruments allowed?

Accepted Answer

You can bring instruments with the only condition of respecting the rest and study schedule of the other residents.

Question 22

What happens if I lose the key to my room?

Accepted Answer

You must pay the cost involved in obtaining a new key.

Question 23

Guest policy

Accepted Answer

You can have visitors, and your guest can stay for free for up to 2 nights. In that case, it is important for them to register at the reception. During their stay, your guest must be accompanied by the resident when moving around the premises. If the stay extends beyond 2 nights, an additional cost will be applied.

Question 24

Cancellation policy

Accepted Answer

The residence has a cancellation policy. In this case, you must be aware that you may be refunded your money if you don't get a place at the university or if your visa is denied.

Question 25

How are the payments made?

Accepted Answer

Card or bank transfer payments are accepted through your Vita Student account. Payments can be made annually or in two to four installments.

Question 26

What happens if I am not accepted into college?

Accepted Answer

In case you are not accepted to the university, you can cancel the contract without any cost, except for some special cases that you must consult directly with the residence.

Question 27

What happens if I leave earlier than planned?

Accepted Answer

Payments at the residence can be made by card or bank transfer through your Vita Student account. You have the option to make annual payments or distribute them in installments, ranging from two to four payments.

Vita Student First Street

What does this property have?

Room types

Individual Rooms

Estudio Classic

51 semanas

44 semanas

Estudio Classic Plus